DIGITAL CHAOS AND THE QUEST FOR TRUE HUMAN CONNECTION Bestselling author DAVID MEERMAN SCOTT has been the leading voice in real-time business strategies since identifying the phenomenon over a decade ago. He wrote the definitive book on the subject - The New Rules of Marketing & PR - which has sold over 400,000 copies. His newest book, FANOCRACY, just out this week, furthers his dominance in the field, with insight on growing the relationship between company and customer into something more meaningful. David co-authored Fanocracy with his Millennial daughter Reiko. They were fascinated by each other's fandoms and began to research the science behind the phenomena. The true human connection that comes with fandom is, as it turns out, a refreshing antidote to the loneliness and digital fatigue people are feeling in a sea of digital chaos and overwhelm. In their book, they cite powerful examples of forward-thinking companies who have recognized the value of this innovation, creating a fanocracy to build connection and community that turns customers into fans and fans into customers. Tony D’Amelio connected with David to explore the idea of business fandom and learn more about how Fanocracy speech attendees are responding.
For every leader unsettled by rampant disruption, unbounded competition, relentless commodification, and the specter of automation, there is a powerful antidote already inside the organization: the untapped audacity, imagination, energy, resourcefulness, curiosity, eccentricity, and passion of its people. Those fundamental human qualities are the engine of the creative economy—the source of all value. And yet, too few organizations are designed to unleash, mobilize, and amplify that human edge.
It was exactly two years ago today that my most recent book made its publishing debut, so Happy Birthday to Simply Brilliant! (Today is also my wife’s birthday, but in the interest of marital harmony and self-preservation I will not be releasing a number.) I thought it might be helpful to use the occasion of this Simply Brilliant birthday to highlight five things I’ve learned and re-learned over the last two years—lessons on strategy, innovation, and leadership that I believe will allow you, your team, and your organization to thrive in a world where ordinary is not an option. So here goes…
MIKE ABRASHOFF'S "NO-LIMITS MANAGEMENT" CREATES A CULTURE OF INNOVATION What organization isn’t searching for a path to inspire breakthrough performance by engaging the employees differently? If you’re among them, this story will inspire some fresh thinking on the subject.
The natural reaction to the Wells Fargo debacle, perhaps within that company and by leaders at other companies looking to prevent similar behavior, is to clamp down and exert more rules and regulations; tighten organizational control. But Management Lab partner POLLY LaBARRE cautions that approach runs the risk of stifling the very innovation and employee engagement that organizations covet. Polly has been a top innovation speaker since her early days at Fast Company magazine; someone whose approach to organizational control was centered around the idea of unleashing the full power and creativity of the people within it by demolishing bureaucracy. Polly's strategies look to make organizations as human as the people who comprise them. I asked Polly to write about the tug between controlling, regulating, and making rules vs. the ideal of setting workers free to find new ways to drive innovation. I hope you enjoy her thoughts here on a fresh approach to organizational control. --------------------------------------------------------- Control by Other Means - The Benefits of Bureaucracy Without All the Costs by Polly LaBarre It was one of the most breathtakingly egregious cases of institutional overreach in recent memory: the widespread fraud uncovered at Wells Fargo last fall. Under bruising pressure to meet wildly aggressive sales targets, thousands of bankers created as many as 2 million accounts for customers without their consent—and kept the racket alive for years with a web of shady practices and tacit executive support.
"DON’T LET WHAT YOU KNOW LIMIT WHAT YOU CAN IMAGINE" – FAST COMPANY CO-FOUNDER BILL TAYLOR Co-founder of Fast Company magazine Bill Taylor has had a front row seat at the very beginning of a revolution in management and competition driven by technology. While there he watched and profiled the mavericks and rule breakers who have achieved outsize success by taking a different path.
Don’t Let What You Know Limit What You Can Imagine If you’ve been frustrated by the hard work of making organizational change happen in your company, you’re not alone. That’s why this interview with BILL TAYLOR, co-founder of Fast Company magazine, may be a compelling read for you. Beginning with his work at Fast Company, Bill had a front row seat to the revolution in management and competition driven by technology. He’s met and profiled the mavericks and rule breakers who have achieved outsize success by taking a different path. In his latest book, Simply Brilliant: How Great Organizations Do Ordinary Things in Extraordinary Ways, Bill gives his audience the best new examples of people and companies who are using groundbreaking new ideas and techniques to compete, innovate, and succeed. The book won many honors including “Best Strategy & Leadership Book of 2016” by 800CEORead. Read here as Bill and I discuss his book and the success stories he encountered in the process of writing it his book.
THE HARD WORK OF DOING BIG CHANGE BILL TAYLOR has encouraged a generation of executives and company-builders to muster the courage and skills to think differently about change, leadership, and the new world of work. A spirited and hard-charging entrepreneur, Bill co-founded Fast Company, easily the most influential voice on business and innovation in the last two decades. The publication changed the very idea of what a business magazine could be. After the publication was sold for $340 million, Bill became on of the top speakers on managing disruptive change – helping organizations and leaders understand how to adapt to, and take advantage of, the relentless pace of radical change and disruption.
INTRODUCTION: Consultant and author Polly LaBarre has a brilliant way of creating actionable steps to address complex challenges leaders in organizations face. In this commentary, Polly offers strategies leaders can use to ramp up experimentation that leads to breakthrough innovations. To learn more about Polly LaBarre and watch videos from past speeches, click here.
Smart technology has drastically altered how we operate in everyday life, and the workplace is no exception. These technological advancements have contributed significantly to how businesses operate both in the big picture and in day-to-day activities. With smart technology evolving at such a fast pace, what’s in store for the workplace of the future?